Travel

Tropicana Laughlin: Being Left Behind by Eldorado

Tropicana Laughlin external from the front
Written by Joshua

During my most recent visit to Laughlin, I had the opportunity to stop by Tropicana Laughlin. Tropicana Laughlin, like Tropicana Atlantic City, was owned by Eldorado before the acquisition of Caesars. However, Caesars is the brand and players club system taking over.

What I saw in Laughlin was very different than I had witnessed in Atlantic City. Tropicana AC was a priority for being merged into the system, and with its relatively new players card system (which has since been rolled out at other properties, like Harrah’s Atlantic City), it was completed awhile ago. However, that rollout was months after it was expected to be done originally.

Tropicana Laughlin has no new card system, and based on what I saw on the floor, this property’s definitely not the same priority. Let’s look at what was found while visiting here on a Wednesday night in the fall.

The Casino Floor

The casino floor was a pretty good size, with one long room full of machines effectively. There was a bar in the center, a good amount of video poker throughout (pay tables were better than Vegas, but nothing full pay), and overall with more than 1,000 slots, a good sized casino floor.

Unlike Laughlin, where most of the older machines had been swapped out and only a select set were remaining, Tropicana was more leaning towards older machines. There were definitely some new machines in there, but it was clear where the investments were going.

However, that meant some older mechanical reel machines were on the floor at good denominations. Even the new games had surprisingly accessible bet levels – it was the first time I had seen Quick Hit Blitz at $1.50 max bet (normally I see $2.50 or $5.00).

Table games were closed during my visit. I was sort of surprised to see this, given table games were open everywhere else I visited. I presume they figured their players would visit the Harrah’s Laughlin pit, which was certainly busier both nights than most places, but it still seemed unfortunate that a casino this size had no table games at all running.

The casino also offers bingo, which is a more unique offering compared to many of its competitors. Unfortunately the Tropicana Laughlin site has become a pamphlet since converting over to the Caesars site, so there’s not much in the way of info there.

Hotel Rooms

Tropicana Laughlin classic room

I’ve never stayed at Tropicana Laughlin (as you could guess by this being my first visit), but like many properties in Laughlin it’s a budget hotel and expectations should be set accordingly. The rooms look pretty dated overall, but have the basics, so they should work out as long as you’re not expecting a high-end resort feel.

Casino Players Club

Eldorado adopted the Caesars Rewards program, but as mentioned up top, Tropicana Laughlin is not fully converted. The old TropAdvantage players club graphics are on all the screens in the casino, and the points count up weirdly on screen, but effectively that means nothing as the points are transferred to Caesars Rewards behind the scenes.

The very nice person at the players club desk had to create a new players club account and link it for me back to my Caesars Rewards account, creating a Caesars Rewards Local card at Tropicana. This is the same process that happened in Atlantic City before the conversion, which makes sense – the casino is effectively still running on the old system.

She had told me the conversion had been pushed back multiple times, and they weren’t exactly sure when it was going to happen now. It’s another example of how this property doesn’t seem particularly high on the food chain, given other properties have been converted for some time. Meanwhile, other AC properties already on the system are getting upgraded, so this doesn’t bode well for Laughlin.

As such, expect delays in seeing your TCs and RCs showing up from Laughlin, as it has to be transferred behind the scenes.

On the bright side, when you sign up for a new card, you receive a deck of playing cards with various offers for both Tropicana and Harrah’s, including simple stuff like free drinks all the way to discounts on events.

Other Observations

The property wasn’t all that busy on a Wednesday night. To me there’s a chicken and egg question of if it’s not getting the focus or investment because it’s slow, or is it slow because it’s not getting the focus and investment. It’s hard to know, but even as slow as it was the cocktail service took so long I opted to move on shortly after getting my one and only diet soda.

The promises I was given that would happen on the kiosk in terms of a reward when completing certain steps never ended up working, and ultimately it was just not the most pleasant or fun experience visiting Tropicana Laughlin. Other places in Laughlin had more energy and excitement, and while I don’t necessarily need that, it certainly was more enticing.

That said, the property has potential, and hopefully it can be realized with time as Caesars continues to absorb and unify all of its properties under Eldorado ownership.

About the author

Joshua

My name is Joshua, and I’m a 30-something who works in tech as a marketer by day, and dabbles in casinos periodically during off-times. Know Your Slots will reflect my interests in understanding the various ways you can play slots, games that give you a potential edge, casino promotions and systems and how you can get the most out of it.

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